FAQs

What is BulldogClip?

BulldogClip was developed to take the pain out of tracking your costs, invoicing customers and reclaiming your expenses. This simple software removes the need for complicated spreadsheets, word processed invoices and addition done with a calculater. Let BulldogClip do all the hard work for you. Accessible online anywhere you have internet access. Available on mobile devices as well as desktops. You can process your spending wherever and whenever suits you. No more stacks of reciepts to process at the end of the month. You will be amazed at how much time it will save you.

Who is BulldogClip for?

Although BulldogClip was designed for small businesses and sole-traders to capture their costs, it has also proved useful for individuals who just wish to track their household spending. If you currently battle every month to keep track of your costs using spreadsheets, create invoices using a word processor and add everything up with a calculator, BulldogClip will put a smile back on your face.

Why is it called BulldogClip

A bulldog clip is a simple and effective way of storing bills, just like BulldogClip. When you get back from the shops you can keep all your reciepts neatly together in a bulldog clip until you are ready to process them onto the BulldogClip software.

Is there a BulldogClip app?

We don't have an app for BulldogClip. However the software has been designed to work on a tablet device as well as on your desktop computer.

Why bills?

Most of what you are likely to record in BulldogClip are not strictly speaking 'bills'. They will often be receipts, till receipts, credit card transaction advice notes, or even invoices. Bill is a short and friendly name. That's why we use it. Not to be 'correct' but to be simple and effective, like a bulldog clip.

How much does it cost?

We have a range of plans to suit both business and personal users. All our plans come with a 30 day free trial. The current subscription plans are shown on our pricing page.

Why isn't it free?

Sadly there are costs to running any online application. Many of these costs vary with the number of users. To allow us to keep it running, it must at least cover those costs. To keep it simple, effective and friendly to use, we don't want to introduce advertising which gets in the way.

We hope that you will agree that it is a reasonable cost and easily covered by the saving in your time. If you run a small business and have to record expenses or if you use BulldogClip to reclaim expenses, you could be saving hours of your time each month.

If you just want to use BulldogClip to track where your money is going, you will be amazed what insights you can achieve, even if you don't track every last penny.

We believe that we will need to charge it every year, not just as a one off payment, because the unavoidable costs of running the system also happen every year. Our 30 day no obligation free trial is designed to give you a chance to see the benefits for yourself before you are committed to any payments.

What payment methods do you accept?

You can pay for your subscription online using a credit or debit card. We can currently accept Visa, Mastercard and American Express cards. Just select sign up and we will walk you through the payment process.

Where is the invoice for my BulldogClip subscription?

When you subscribe to BulldogClip we will send you an email with a copy of your invoice. When your subscription is up for renewal we will email you to let you know.

How do I change my subscription payment details?

Under the 'Account' menu item you will find 'Manage Subscription'. Here you can select to update your payment card details if, for instance, you have received a replacement card with a new expiry date. We do not store your card details directly but rather register your new card against your account with our payment service provider.

How can I cancel my subscription?

You can cancel your subscription at any time, although we would rather you didn't. Under the 'Account' menu item you will find 'Manage Subscription'. Here you will find a 'Cancel subscription' option. We advise you to take a back up of your data if you do decide to leave us.

Can I try it out before I sign up?

Yes you can. We offer a 30 day no obligation free trial with all of our plans. During your free trial you will have full access to all of BulldogClip's features. Why not start your free trial today.
The help section also contains a series of videos and screen grabs which demonstrate all the functions.

How do I sign up?

You can sign up here. We will ask you for a name for your account and an email address. We don't need any credit card details - its a free trial. You will then receive an email with a link to confirm your account and set a password.

How can I cancel my account?

You can cancel your subscription at any time, although we would rather you didn't. Under the 'Account' menu item you will find 'Manage Subscription'. Here you will find a 'Cancel subscription' option. We advise you to take a back up of your data if you do decide to leave us.

How many users can I add to my account

In the current version, only one email address can be used with an account. If you would be interested in us adding optional additional users, please let us know.

Does BulldogClip support VAT?

Yes. The business plan allows you to create VAT rates and to record VAT on your bills. It does not calculate the amount of VAT for you but does add it up and summarise it by rate on invoices, as required by HMRC.

The primary driver for adding this was to support reclaiming of VAT on business expenses. This may be useful to you or to your employer and make expense claiming easier.

There is also the ability to add your VAT registration number to your account profile so that it is printed on relevant documents.

Is there a limit to the number of bills I can store?

You are free to add as many bills as you want.

What happens if my internet is down?

BulldogClip is online software and so if your primary internet connection goes down you will need to find alternative internet access to use your account. With BulldogClip designed to be mobile friendly this shouldn't be too much of a problem. If you can't wait for the connection to be re-established we suggest you grab the opportunity to pop out for a coffee and use the internet there on your laptop or tablet.

How is my data protected?

All the data is encrypted as it goes across the Internet using the familiar, high street bank level of security. Look for the padlock symbol and 'https:' in your browser address bar.

Your data is stored in a database that is fully backed up and maintained with high availability by our platform provider. The data centres are certified to be very secure from both physical and virtual attack.

Wouldn’t my data be safer on my own computer?

By storing your bills in the cloud you can be safe in the knowledge that they will not be lost if you have an unfortunate incident with your computer.

Can I get my data out of BulldogClip?

Yes you can. In the Bills section you can export a copy of all of your bills. Alternatively in the Analysis section you can filter your bills by date, customer, supplier and category before exporting them. These files can be downloaded in CSV format. In the Invoice section you can download invoices as PDFs.

How do I export data to my bookkeeper?

In the Analysis section you can select bills by date range and other filters. Then click the 'Table' tab and use the 'Export' button to create a download file containing just the selected bills.

Can I retrieve my data if I decide to stop using BulldogClip

Prior to cancelling your account you can retrieve your data by using the export functions to download your data in CSV format. Once you have cancelled your account you will no longer have access to your data. 30 days after termination all your data will be purged.

What is a CSV file?

CSV stands for "Comma Seperated Values." It is a file format that is used to store data in a structured table. This file format allows for the data to be easily retrieved into a variety of applications. Common examples of compatible applications are ones that are used to create spreadsheets and databases.

How can I suggest a new feature?

We always like to get feedback from our users. If there is a feature you would just love to have on BulldogClip let us know and we'll do our best to accommodate it.

How can I contact BulldogClip?

Can't find the answer to your question here? Get in touch and we will try our best to answer it.